When Gov. Andrew Cuomo
took office in 2011, he inherited a human services system riddled with
problems. The people the state was charged with looking after —
individuals with developmental disabilities, special needs and other
vulnerabilities — were far too often facing abuse and mistreatment at
the hands of the very workers who were responsible for their well-being.
New York, which in the past had led the nation in its quality of care for this community, was clearly not living up to its responsibility to
protect the vulnerable people in its care.
New York is hardly
alone in wrestling with the problems of abuse and neglect in its human
service systems. States all across the country are experiencing similar
problems, and most are responding, if at all, with limited and
specific fixes.
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